Returns & Exchanges

We want you to be completely satisfied with your Omorovicza purchase; therefore, we offer a 30-day return policy for any products that do not meet your expectations. Items must be returned in their original packaging and in a lightly used or unopened condition to qualify for a full refund.

1

Initiate Your Return

Contact our dedicated Customer Care team or log into your account portal to request a Return Merchandise Authorization (RMA) number within 30 days of receipt.

2

Prepare Your Package

Carefully pack the items in their original box and include the completed return form and RMA number to ensure your refund is processed without delay.

3

Ship to Our Warehouse

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for reference.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing